Privacy Policy 

Your Safety and Privacy Matter

At Hannah Center, we believe that privacy is a fundamental right and an essential part of creating safety. This privacy policy reflects our deep commitment to protecting your information, dignity, and well-being as you interact with our website and services.

We've created this policy with care, using clear language to explain how we safeguard your information while providing supportive services. Your trust is precious to us, and we honor it through transparent practices and a commitment to your privacy and safety at every step of your journey.

Immediate Safety Considerations

Browsing Safety

If you're concerned about someone monitoring your device or browsing activity, please know:

How to clear your browsing history:

  • Chrome: Click the three dots in the top right → History → Clear browsing data

  • Safari: Click Safari in the menu bar → Clear History

  • Firefox: Click the three lines in the top right → History → Clear Recent History

  • Edge: Click the three dots in the top right → History → Clear browsing data

For additional guidance on safe browsing, consider visiting TechSafety.org from a safe computer, such as one at a public library.

Information We Collect and Why

Information You Share With Us

When you interact with Hannah Center services, you may choose to share:

  • Contact information: Such as your name, phone number, or email when reaching out for support, signing up for updates, or making donations

  • Support-related information: Details you share when seeking resources or support, which helps us provide the most relevant assistance

  • Donation information: Payment details when making contributions are processed securely through our trusted payment processor

  • Volunteer information: Background and availability information if you apply to volunteer with us

We collect this information to:

  • Connect you with appropriate services and resources

  • Respond to your questions or requests

  • Process donations securely

  • Coordinate volunteer opportunities

  • Provide a safer environment for everyone in our community

Information Collected Automatically

When you visit our website, some information is collected automatically:

  • Type of device, operating system, and browser you're using

  • Web pages visited, time spent on pages, and links clicked

  • General geographic location (city/state level only, never precise location)

  • How you found our website

We use this information to:

  • Improve our website and make it more helpful

  • Understand how people find and use our resources

  • Ensure our site works properly on different devices

  • Protect against misuse of our website

Cookies

Cookies are small files that websites use to remember information about your visit. We use cookies that:

  • Allow our website to function properly

  • Remember your privacy preferences

  • Help protect the security of our site

Managing Cookies:
You can control cookies through your browser settings. You can choose to block cookies, though this may affect some website functions.

How We Use Your Information

We approach your information with deep respect, using it only to support your well-being. Information you share may be used to:

  • Connect you with appropriate resources and services

  • Provide personalized support based on your unique needs

  • Ensure continuity of care if you access multiple services

  • Follow up with you when requested and appropriate

Operational Purposes

We may use information to:

  • Improve our services and develop new resources

  • Train our staff to provide more effective support

  • Apply for grants and funding to sustain our work

  • Comply with reporting requirements (always in anonymized form)

Communications

With your permission, we may use your contact information to:

  • Send you information about resources that might help

  • Share upcoming events or workshops

  • Provide updates about Hannah Center

  • Express gratitude for donations or volunteer work

You can opt out of communications at any time by clicking "unsubscribe" in any email or contacting us directly.

Limited Third-Party Sharing

We may share information with:

  • Organizations that help us operate (like secure payment processors or email services)

  • With your explicit permission, we may share information with other agencies to coordinate care

  • Anonymized, aggregate data may be shared to improve services for survivors (never individual stories or identifying details)

Legal Requirements

In rare circumstances, we may be required to share information:

  • In response to a valid court order or subpoena

  • To protect someone from immediate harm (mandated reporting)

  • To prevent illegal activity or protect our legal rights

Our approach to legal requests:

  • We evaluate each request carefully

  • We share only what is legally required

  • We notify individuals when possible (unless prohibited by law)

  • We advocate for privacy protections whenever possible

Confidentiality Limitations

While we maintain strict confidentiality, there are specific limitations:

  • Mandated reporting: If we learn about abuse of a child, some elderly individuals, or certain vulnerable adults, we may be legally required to report this information

  • Imminent harm: If there is an immediate danger to you or someone else, we may need to involve emergency services

  • Court orders: In rare cases, a valid court order may require disclosure of information

We will always:

  • Be transparent about these limitations

  • Discuss concerns with you when possible

  • Minimize disclosure to what is legally required

  • Support you through any mandatory reporting process

Your Rights and Choices

You have meaningful control over your information and how it's used. We're committed to honoring your choices and empowering you with information about your rights. You have the right to:

  • Request copies of any personal information we hold about you

  • Ask us to correct inaccurate information

  • Request the deletion of your information when appropriate

Changes to This Policy

We may update this policy to reflect new practices or legal requirements. When we make significant changes:

  • We'll post notices on our website

  • We'll update the "last modified" date at the bottom of this policy

  • For major changes, we'll send notifications to those who have opted into communications

Contact Us About Privacy Matters

We welcome your questions and feedback about our privacy practices. You can reach us by phone or email:

Email: info@hannahcenter.com
Phone: (715) 387-6300

This privacy policy reflects our ongoing commitment to creating spaces where safety, dignity, and healing can flourish—both in our physical locations and in our digital presence.

Last Updated: June 29, 2025